Reference

Terms & Conditions That Govern Your starexch Account

These Terms & Conditions set out the rights, obligations and boundaries that apply every time you access your starexch account, place a wager, or move funds through UPI…

Applies to all account activityCovers UPI, Paytm & PhonePe transactionsAvailable where local law permitsUpdated terms notified by emailGoverned by applicable jurisdiction

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What These Terms Cover and Where They Apply

starexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on starexch, you confirm that you have read, understood and agreed to these Terms & Conditions in full. The terms apply to every session — whether you are spinning Aviator, sitting at a Live Roulette table or placing a Football Strike market.

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They also cover every financial instruction you send, including deposits and withdrawals processed through UPI, Paytm and PhonePe. Access is conditional on compliance with the laws of the jurisdiction from which you connect; where local law does not permit such activity, these terms do not grant
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any right of access. We may amend these Terms & Conditions at any time; the revised version becomes effective the moment it is published on this page, and continued use of your account after that point constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Email Support

Send any question about these Terms & Conditions to our support address and we aim to acknowledge your message within four hours, with a full response within one business day.

Live Chat

The in-account chat channel connects you to an agent who can clarify specific clauses, explain how a particular term applies to your account, or escalate a formal dispute on your behalf.

Help Centre

Our Help Centre hosts the full current text of these Terms & Conditions alongside a clause-by-clause breakdown, so you can locate the section relevant to your query before contacting us.

HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Your Rights Under These Terms

We apply consistent account-security and data-handling practices across every interaction governed by these Terms & Conditions.

Data We Collect

When you open an account we collect the details you submit during registration — name, contact information and payment identifiers…

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how you navigate the lobby.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification.

Data Retention

We retain your account records, transaction logs and identity documents for the period required by applicable law.

Requesting Changes

You may request a correction to any inaccurate personal data held on your account by writing to our support team.

Dispute Resolution

Any formal dispute arising from these Terms & Conditions must first be submitted via the in-account chat or support email.

Frequently Asked Questions About These Terms & Conditions

If something in these Terms & Conditions is unclear, the answers below address the questions we receive most often. For anything not covered here, reach out through live chat or email.

Yes. Whether you are playing Aviator, Fishing War, Bingo, Prosperity Lion or any Live Roulette table, the same Terms & Conditions govern your session, your bets and any resulting payouts to your account.

We will notify you of material changes by email to the address on your account. The updated terms take effect on publication; continuing to use your account after that date means you accept the revised version.

Depending on the nature of the breach, we may suspend your account, void affected wagers or close the account entirely. You will receive written notice explaining the reason and the appeals process available to you.

Yes. Every deposit and withdrawal you initiate through UPI, Paytm or PhonePe is subject to these Terms & Conditions, including our transaction-verification checks and the withdrawal-processing timeframes stated in the full terms.

Send a data-access request to our support email with your registered account details. We process verified requests within 14 calendar days and deliver a summary of the data categories we hold on your account.

Access to our platform and the enforceability of these terms depend on local law and are available only where local law permits. The applicable governing law and dispute-resolution forum are set out in the Jurisdiction section of the full terms document.

Submit a closure request through in-account chat or support email. We will settle any pending withdrawals to your UPI, Paytm or PhonePe account before closing, and confirm the closure in writing within five business days.

Terms & Conditions That Govern Your starexch Account

How to Reach Us About These Terms

Email Support

Live Chat

Help Centre

Data Handling, Security and Your Rights Under These Terms

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Changes

Dispute Resolution

Frequently Asked Questions About These Terms & Conditions

01 Do these Terms & Conditions apply to every game on starexch?

02 Can starexch change these terms without telling me?

03 What happens to my account if I breach these Terms & Conditions?

04 Are UPI, Paytm and PhonePe transactions covered by these terms?

05 How can I request a copy of the personal data starexch holds about me?

06 What law governs these Terms & Conditions and where are disputes settled?

07 How do I close my account under these Terms & Conditions?

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